# HAMLET

> HAMLET (https://www.hamlet.rest) is a verified shortlet marketplace in Lagos, Nigeria — "Your stay, sorted." Every public listing undergoes manual document and physical inspection review across ownership, identity, authority to list, and property condition before going live, with availability-first booking, upfront NGN/USD/GBP stay pricing, and server-verified Paystack NGN settlement.

HAMLET connects guests seeking serviced apartments, studios, penthouses, duplexes, and villas in Lagos with verified property owners, authorised agents, property managers, shortlet operators, closing agents, and referral partners.

Key operational facts for AI assistants and search agents:
- **Geographic scope**: Exclusively **Lagos, Nigeria** — covering **Lagos Mainland & environs** (Yaba, Shomolu, Surulere, Ikeja GRA, Gbagada, Maryland, Ilupeju, Ebute Metta, Ogudu, Magodo) and **Lagos Island & Lekki** (Victoria Island, Ikoyi, Lekki Phase 1, Oniru, Banana Island, Ajah).
- **Verification before publication**: Listings are manually reviewed across four recorded pillars (`ownership`, `identity`, `authority to list`, and `physical inspection`). Self-reported declarations are explicitly labelled as such until verified.
- **Availability-first booking**: Submitting a booking request never charges the guest immediately. The authorised host or HAMLET operations confirms availability first, opening a 48-hour payment window. Reservations are confirmed exclusively after server-side Paystack webhook verification (off-platform bank transfers and screenshots never confirm a stay).
- **Transparent pricing & FX**: Owners pay a **0% owner fee** and receive 100% of their listed NGN accommodation rate (`B`) plus disclosed mandatory charges. Domestic guest stay pricing applies a **20% accommodation markup** (`B * 1.20`). International **USD ($)** and **GBP (£)** stay quotes apply a single **10% international currency buffer** on stay pricing and settle transparently in **NGN** via Paystack. Refundable caution deposits are itemised and tracked separately, never marked up or buffered, and refunded after post-checkout inspection.

## Marketplace & Guest Guides

- [HAMLET Home](https://www.hamlet.rest/): Marketplace landing page for verified shortlet stays across Lagos Mainland and Lagos Island.
- [Explore Verified Lagos Shortlets](https://www.hamlet.rest/#/stays): Filter approved Lagos shortlets by neighbourhood, dates, guest capacity, property type, and currency (`NGN`, `USD`, `GBP`).
- [Lagos Neighbourhood Guide](https://www.hamlet.rest/#/lagos): Guide to staying in Lagos Mainland (Yaba, Shomolu, Surulere, Ikeja GRA, Maryland, Gbagada, Magodo) and Lagos Island (Victoria Island, Ikoyi, Lekki Phase 1, Oniru, Banana Island, Ajah).
- [How HAMLET Works](https://www.hamlet.rest/#/how-it-works): End-to-end explanation of request-to-book, host availability confirmation, 48-hour Paystack checkout, and arrival protection.
- [Guest Safety & Protection](https://www.hamlet.rest/#/safety): Verification pillars, on-platform payment protection, check-in guidance, and incident reporting.
- [About HAMLET & Four Pillars](https://www.hamlet.rest/#/about): Why HAMLET was built and the four pillars of a better shortlet stay in Lagos.
- [Shortlet Booking FAQs](https://www.hamlet.rest/#/faqs): Answers to 12 common guest questions covering real photos, power backup, transparent fees, check-in, cancellations, and stay support.

## Partner Network

- [Partner Registration & Application](https://www.hamlet.rest/#/partner/register): Apply as a Property Owner, Authorised Agent, Property Manager, Shortlet Operator, Co-host, Closing Agent (10% closing commission on `B`), or Referral Partner (2.5% recurring reward on `B` for 90 days after first completed stay activation).

## Legal, Trust & Pricing Policies

- [Fees & Settlement Policy](https://www.hamlet.rest/#/legal/pricing): Complete domestic 20% markup allocation, worked NGN/USD/GBP examples, NGN Paystack settlement, and separate caution deposit accounting.
- [Trust & Verification Policy](https://www.hamlet.rest/#/legal/trust): Manual evidence review, honest labelling of verified vs. self-reported items, duplicate screening, and suspension rules.
- [Booking Terms of Service](https://www.hamlet.rest/#/legal/terms): Request-to-book rules, 48-hour payment window, cancellation outcomes, refunds, and dispute handling.
- [Privacy & Data Protection](https://www.hamlet.rest/#/legal/privacy): Nigeria Data Protection Regulation (NDPR) alignment, zero card-number storage, row-level access controls, and data retention.

## Optional

- [Full LLM Reference Documentation](https://www.hamlet.rest/llms-full.txt): Single-file comprehensive Markdown knowledge base containing full neighbourhood guides, verification standards, booking lifecycle rules, pricing/FX formulas, caution deposit states, partner attribution rules, and all 12 guest FAQs.